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End-to-end visibility

How ThinkBonds keeps brokers and wholesalers in sync

Every access request, approval, and audit trail lives in one secure workspace. Explore how the portal orchestrates onboarding, proposal reviews, and compliance-grade history.

2K+ broker teams

Activated through gated onboarding and delegated limits.

99.95% uptime

SLA-backed infrastructure mirrored across regions.

SOC 2 underway

Controls mapped directly to every workflow step.

Workflow

From access request to final decision

Each stage validates data with shared Zod contracts, routes duties to the right role, and writes a durable audit log so compliance can always reconstruct the journey.

1

Request access

A broker or wholesaler submits a short access request outlining their organisation and role.

2

Wholesaler / admin review

The request is reviewed by a wholesaler or administrator, and an email with a secure registration link is issued when approved.

3

Registration & 2FA

The user completes a secure registration flow using the emailed link (Keycloak) with password + 2FA.

4

Profile setup

Broker profiles, policyholders, and beneficiaries are created; beneficiaries can be checked via CreditSafe.

5

Proposal submission

Brokers submit structured bond proposals and attach the required documentation.

6

Wholesaler decision

Wholesalers review proposals, approve or decline them, and capture the decision in the portal.

7

Audit & history

Edits and soft deletions are written to a dedicated history view for later review and compliance checks.

1

Layer 1

Access & policy data

Central identity, CreditSafe checks, and policyholder records.

2

Layer 2

Proposal studio

Guided submissions with attachments, approvals, and notes.

3

Layer 3

Audit-grade history

Soft delete queues and immutable change tracking.

Live audit signal

Teams

Roles at a glance

Each persona has a dedicated workspace with appropriately scoped permissions, notifications, and reporting dashboards.

Controls + reporting

Wholesaler

W

Owns programme limits and approvals, manages delegated agents, and gates onboarding.

Deal origination

Broker

B

Builds proposals, maintains policyholders, and collaborates with wholesaler reviewers.

Delegated authority

Agent

A

Operates within a wholesaler org, with restricted authorisation tiers and activity logs.

Ops + compliance

Administrator

A

Configures integrations, monitors compliance, and drives support and audit responses.

Security

Security by default

Identity, access, and compliance controls are embedded in each surface. No shadow portals, no bypassed approvals.

All access requires authentication and two-factor verification. The only public entry points are the request access form and the registration flow triggered by an approval.

  • 2FA and SCIM-backed identity for every login.
  • Fine-grained roles backed by Domino data sources.
  • Immutable audit log plus soft delete queues.

Control 1

SSO + OIDC

Keycloak, Azure AD, and custom IdP connectors.

Control 2

Geo redundancy

Nightly encrypted backups with 35-day retention.

Zero trust posture

Every API route validates input with shared Zod contracts inside AppDirSync, ensuring the portal remains a thin proxy with no accidental data exposure.

Explore

See the portal in action

Start with a guided access request or review the technical documentation for architecture details, integrations, and deployment guidance.